ITCertKing provides to Avaya 3304 test materials

In recent years, fierce competition agitates the forwarding IT industry in the world. And IT certification has become a necessity. If you want to get a good improvement in your career, The method that using the ITCertKing’s Avaya 3304 exam training materials to obtain a certificate is very feasible. Our exam materials are including all the questions which the exam required. So the materials will be able to help you to pass the exam.

A lot of IT people want to pass Avaya certification 3304 exams. Thus they can obtain a better promotion opportunity in the IT industry, which can make their wages and life level improved. But in order to pass Avaya certification 3304 exam many people spent a lot of time and energy to consolidate knowledge and didn't pass the exam. This is not cost-effective. If you choose ITCertKing's product, you can save a lot of time and energy to consolidate knowledge, but can easily pass Avaya certification 3304 exam. Because ITCertKing's specific training material about Avaya certification 3304 exam can help you 100% pass the exam. If you fail the exam, ITCertKing will give you a full refund.

ITCertKing's senior team of experts has developed training materials for Avaya 3304 exam.Through ITCertKing's training and learning passing Avaya certification 3304 exam will be very simple. ITCertKing can 100% guarantee you pass your first time to participate in the Avaya certification 3304 exam successfully. And you will find that our practice questions will appear in your actual exam. When you choose our help, ITCertKing can not only give you the accurate and comprehensive examination materials, but also give you a year free update service.

Exam Code: 3304
Exam Name: Avaya (Avaya Call Center Elite Implementation and Maintenance Exam )
One year free update, No help, Full refund!
Total Q&A: 69 Questions and Answers
Last Update: 2013-11-02

In the recent few years, Avaya 3304 exam certification have caused great impact to many people. But the key question for the future is that how to pass the Avaya 3304 exam more effectively. The answer of this question is to use ITCertKing's Avaya 3304 exam training materials, and with it you can pass your exams. So what are you waiting for? Go to buy ITCertKing's Avaya 3304 exam training materials please, and with it you can get more things what you want.

3304 Free Demo Download: http://www.itcertking.com/3304_exam.html

NO.1 Which three statements about circular hunt groups are true? (Choose three) A. The next call to the hunt
group is offered to the next station in the members list in a round robin fashion, starting with the first
administered station.
B. The call distribution is dependent of how long stations have been idle.
C. The call distribution is independent of how long stations have been idle.
D. The next tall to the hunt group will be routed to the next agent (station) if the previous agent did not
answer the last call.
E. The next call to the hunt-group will be routed to the same agent (station) if that agent did not answer
the last call.
Answer: A,C,D

Avaya   3304 dumps   3304 test answers   3304

NO.2 What provides built-in real and historical reporting capabilities for the call center, including reports for
Splits/Skill, Agents, Vector Directory Numbers (VDNs) and trunk groups?
A. VvStats
B. Service level maximize (SLM)
C. Basic Call management System (BCMS)
D. Automated Number Identification (ANI)
Answer: C

Avaya practice test   3304   3304 study guide   3304

NO.3 Which two statements describe the benefits of the Business Advocate (BA) feature? (Choose two.)
A. It enablesrouting of calls to the agent that is most idle.
B. It dynamically matches a customer to an optimal agent.
C. It provides conditional routing of calls to agent queues.
D. It allows for dynamic reporting of call center activities in custom methods.
E. It uses advanced algorithms to efficiently route calls to agents.
Answer: B,E

Avaya original questions   3304   3304   3304 practice test   3304 exam simulations

NO.4 A supervisor wants to endure that a specified group of agents logout at a specified time during the work
week.
How can this be accomplished?
A. with After Call Work (ACW) Agent Considered Idle
B. with Forced Agent Logout Time
C. with Interruptible Aux Notification Timer (sec)
D. with Maximum Time Agent in ACW before logout (sec)
Answer: B

Avaya questions   3304 dumps   3304   3304 exam   3304 certification

NO.5 Which three monitor commands are available with Basic Call Management System (BCMS)? (Choose
three)
A. Monitor bcms agent
B. Monitor bcms skill
C. Monitor bcms split
D. Monitor bcms system
E. Monitor bcms vector
Answer: B,C,D

Avaya   3304 dumps   3304 test questions

NO.6 What are three added features when you upgrade form Basic Avaya Call Center to Avaya Call Center
Elite.? (Choose three.)
A. Service Level Maximize
B. Advocate
C. Hunt Group
D. Call Management System (CMS)
E. Agent Selection (EAS)
Answer: A,B,E

Avaya   3304   3304 study guide

NO.7 A customer has Business Advocate (BA) features turned on.
Which technique can be used to protect the predetermined level of service to a valued skill, II volumes or
agent staffing levels change abruptly?
A. queue priority levels
B. reserve agents
C. skill preference levels
D. percent allocation
Answer: D

Avaya demo   3304 original questions   3304   3304

NO.8 A supervisor would like to have their agents automatically log out at a specific time.
Which administration form is used to configure this functionality?
A. Hunt Group Form
B. Agent LoginID Form
C. Feature-Related System-Parameters Form
D. Station Form
Answer: B

Avaya test answers   3304 exam   3304

NO.9 While configuring the Service Observing feature, which three forms should be configured and/or
verified?
A. System Parameters
B. Class of Service
C. Feature-Related System Parameters
D. Class of restriction
E. Station
Answer: C,D,E

Avaya certification training   3304 exam simulations   3304   3304 practice test

NO.10 A call center operations manager wants agents to manually enter a code to identify the reason for being
in auxiliary (AUX) work status.
Which feature must be activated on the system-parameters custom-options to allow this?
A. Call Work Codes
B. Authorization Codes
C. Reason Codes
D. AUX State Codes
Answer: C

Avaya study guide   3304 certification training   3304 exam simulations   3304

ITCertKing offer the latest C_TSCM62_65 exam material and high-quality JN0-690 pdf questions & answers. Our C_TERP10_65 VCE testing engine and HP2-Z26 study guide can help you pass the real exam. High-quality HP2-Z25 dumps training materials can 100% guarantee you pass the exam faster and easier. Pass the exam to obtain certification is so simple.

Article Link: http://www.itcertking.com/3304_exam.html